That's a wrap!
The 2025 conference was a resounding success, bringing together over 680 attendees, 70 trade exhibits, and more than 20 expert speakers for two dynamic days of innovation and digital transformation. The event fostered insightful discussions, showcased cutting-edge solutions, and provided valuable networking opportunities, all contributing to a stronger, more forward-thinking aged care sector.
Thank you to everyone who participated in making this event such an inspiring and impactful experience!
Program highlights
The ITAC 2025 conference showcased the power of innovation and digital transformation in aged care, bringing together thought leaders, industry experts, and technology pioneers. The program featured a compelling lineup of keynote speakers and panel discussions that challenged conventional thinking and explored the future of aged care. Global Futurist Anders Sorman-Nilsson opened the conference with insights into data driven person centered care and forward thinking innovation, encouraging delegates to embrace change with confidence. Dr. Catherine Ball’s keynote delved into the evolving role of AI and robotics, highlighting how emerging technologies can drive meaningful improvements in care delivery.
Throughout the conference, expert panels and discussions tackled key issues
such as data-driven decision-making, sustainable digital transformation, and
the importance of governance in future-proofing aged care organisations.
Roald Versteeg led an engaging session on leveraging data to enhance care outcomes, while Regan Stathers shared Whiddon’s experience in navigating cyber security challenges and adopting a proactive approach to digital transformation. Johan Locke from Australian Multicultural Community Services explored how technology can enable home care providers to better anticipate and respond to client needs, particularly through AI-driven solutions that enhance communication and record-keeping. Stephen Johnston wrapped up the event with a thought-provoking keynote on the future of ageing, offering global perspectives on demographic trends and their implications.
ITAC 2025 reinforced the sector’s commitment to harnessing innovation and technology to improve care, drive efficiency, and create a more connected, sustainable future.
Innovation in the spotlight
The ITAC trade exhibition was a hub of innovation, featuring over 65 booths showcasing cutting-edge technology, software solutions, and forward-thinking advancements in aged care. Exhibitors provided hands-on demonstrations and valuable insights into the latest tools designed to enhance service delivery, efficiency, and quality of care. It was an incredible opportunity for attendees to explore new solutions, connect with industry leaders, and gain practical knowledge to drive digital transformation in their organisations.
The ITAC Awards 2025
The ITAC Awards were a highlight of the conference, celebrating the outstanding finalists and winners who are driving excellence and innovation in aged care. It was a fantastic opportunity to recognise the individuals, organisations, and teams whose contributions are transforming aged care, community care, and retirement living services. Their dedication to enhancing the quality of life for older Australians and shaping a more sustainable future for the sector was truly inspiring. Congratulations to all the finalists and winners for their incredible achievements!
Data Insights Award
Recognises the use of data to improve decision-making and care outcomes.
Winner:
Baptcare Data & AnalyticsTeam.
Capacity Building Award
Recognises programs that enhance the skills, knowledge, and capabilities of the aged care workforce or empower older Australians.
Winner:
BaptistCare
Research and Development Award
Recognises projects that advance knowledge in aged care and foster new approaches to service delivery. Recognises programs that enhance the skills, knowledge, and capabilities of the aged care workforce or empower older Australians.
Winner:
Southern Cross Care (NSW &ACT)
Technology Transformation Award
Recognises the development or implementation of technologies that improve care delivery, efficiency, or quality of life for older Australians.
Winner:
Anglicare Southern Queensland & Umps Health Lead with Anglicare Southern Queensland
Feedback
“What I wanted to get out of the conference was to understand how technology can bring about more efficiencies for the staff and better outcomes for our residents, and hearing from some of the speakers has given me the opportunity to grow some areas of our business.”
Natasha Wilkinson, Donwood Community Aged Care
“I was very inspired by the passion of many of the speakers who were highly professional and very engaging. I’ve picked up some great ideas from the exhibition and I’ll be taking them to my project in Thailand as they’re interested in innovation and new techniques.”
Jill Davidson, Health Planning Asia Pacific
Strategic Innovation Program
Looking to immerse yourself in more strategic innovation? We have you covered with our next Strategic innovation program happening on 13 – 14 May in Sydney.
The program will focus on the Support at Home Program, participants will gain world-leading innovation skills from this session.
Thank you for attending the ITAC Conference
We hope you had a great time and we look forward to seeing you next year. Ageing Australia members are invited to join the InnovAGEING community hosted in our CaRE platform.
Joining this vibrant community is included in your membership and will offer you a chance to network and connect with thought leaders and change-makers in our sector.
Join the InnovAGEING community and be among the first to register for ITAC 2026.