James Chen is the Director of Aged Care Costing at IHACPA. Starting his career as a Physiotherapist he has worked in several senior Physiotherapy and Allied Health Manager roles through NSW health. Having implemented several projects into care and funding resource utilization within allied health and public hospitals James is now working to lead the process of creating the processes to develop effective and accurate costing data sets in the aged care sector. He holds a Bachelor in Physiotherapy and a Masters in Healthcare administration and management.