23-25 October 2024
Adelaide Convention Centre
Inspire. Innovate. Impact.
#ACCPANC24
#AgeofExcellence
Put on Your Own Oxygen Mask First! Embrace Resilience, Avoid Burnout, and Don’t Break Yourself, your Workforce, or your Organisation.
James is a co-founder of Fire up Solutions with expertise in Human-centred transformation. Fire up reshapes strategy to put humans back into changing human-services organisations in the complex, highly regulated sectors of education, children’s services, aged and disability care, community, and transport.
James has over 20 years of experience guiding leaders to lift organisational performance, workforce capability and engagement to achieve strategic outcomes. He brings significant operational leadership experience and has thrived in delivering results in disengaged and change-weary workforces.
Precis
Care executives today are tasked with driving massive change while managing complex workforce changes and cultural shifts. This often results in workforce overwhelm, leading to burnout and reduced effectiveness.
As leaders, we all need to ‘put on our own oxygen mask first’ and take time out of our day to reflect on how we can improve our own personal resilience.
At stake is your workforce breaking and adding to the ‘revolving door’ of your best employees exiting with costs of up to 10 times more than if you supported and retained them. When most of your know-how walks out the door, there are significant downstream impacts on productivity and customer experience.
And, if you or your workforce breaks, your organisation could break. Tired people make poor decisions, with the risk of downstream impacts on consumer experience and compliance. An early indicator that this may already be the case is that provider non-compliance has increased over the last year.
In this interactive session, James Langanke will explore research conducted by Nick Petrie’s global research through the Centre of Creative Leadership with over 1,000 senior leaders around the world on how they manage their personal resilience to build a healthy, high-performance culture.
Participants will explore best practices and take away practical insights they can apply immediately:
– Cost of burnout: Learn how much poor personal resilience and burnout is costing your organisation
– Personal Reflection: Reflect on their own personal resilience and the importance of prioritising self-care as a leader
– Practical Tools: Get access to and explore the simple & practical tools developed by Nick Petrie that you can use to measure your own personal resilience
– Actionable Strategies: Learn about further steps you can take to improve your own and your workforce’s resilience, fostering a healthier, high-performance culture.
ACCPA acknowledges the Traditional Owners of Country throughout Australia and recognises their continuing connection to land, sea, waters and community. We pay our respects to Aboriginal and Torres Strait Islander cultures, and to Elders past and present.