Lesley Forster

NATIONAL CONFERENCE

23-25 October 2024
Adelaide Convention Centre

Age of Excellence

Inspire. Innovate. Impact.

#ACCPANC24
#AgeofExcellence

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From Building Trust to Creating Confidence in Aged Care

Plenary Session 7

Friday 25 October 2024

2.00pm – 2.45pm

National Older Persons Reference Group

OPAN

Lesley is retired, following a career in Community Development, and Advocacy, encompassing areas of Domestic Violence, Community Aged Care and Citizen Advocacy.

She is a Home Care Package (HCP) Recipient and member of the National Older Persons Reference Group. Lesley is an Aged Care Consumer Champion with a keen interest in holding aged care service providers to account and supporting the right for seniors to be given genuinely valued roles in the design and implementation of all aspects of Aged Care Services. She is a strong supporter of Self Management of HCP, and provider of support and information to recipients of HCP.

Co Founder, Member and co-administrator of “Self Managed HCP Tips and Suggestions” Facebook page

*Co Founder and Member of the HCP Zoom meeting group facilitated by OPAN

*Member of the National Old People Reference Group ( NOPRG) also facilitated through OPAN

*Member/follower/contributor to many relevant groups, Facebook pages and peak organisations, in particular COTA and OPAN.

Precis

In this session, we continue the conversation from last year’s conference, focusing on how the sector can move beyond establishing trust to fostering lasting confidence among clients, families, providers and stakeholders. Panellists will discuss the progress made, key challenges faced, and innovative strategies that are being implemented to ensure we continue to deliver consistently high-quality, transparent, and reliable services.

ACCPA acknowledges the Traditional Owners of Country throughout Australia and recognises their continuing connection to land, sea, waters and community. We pay our respects to Aboriginal and Torres Strait Islander cultures, and to Elders past and present.