Governance in reform – leading through complexity with board and executive readiness – panel session
Moving into a Residential Aged Care facility is a life changing process for many people, their families and friends. Everyone has unique story, a lifetime of experiences that have shaped who they are and how they live. Being part of that story is a privilege. Melissa is determined to ensure Aged Care provides support, dignity and trust, as well as a happy environment for all.
Melissa has over 22 years of diverse Healthcare and Financial Services experience. Melissa commenced her career as a Registered Nurse receiving her Bachelor of Nursing from Griffith University, a Graduate Certificate in Health Management from QUT and a Master of Business Administration from the University of Southern QLD. Early in her clinical career, Melissa found her passion for the Aged Care sector and has since worked in a variety of specialties both in Australia and internationally. Prior to joining Rockpool as the CEO, Melissa was the Regional General Manager for Healthcare Business at Westpac, QLD. Melissa led the successful implementation and achievement of the Westpac Healthcare business strategy leading a direct team of Business relationship managers resulting in exceptional business outcomes, banker capability and staff culture. It is at Westpac where Melissa worked alongside Bill, Michael and the team to bring the Rockpool vision to life officially joining the team as CEO in 2020.
Ageing Australia acknowledges the Traditional Owners of Country throughout Australia and recognises their continuing connection to land, sea, waters and community. We pay our respects to Aboriginal and Torres Strait Islander cultures, and to Elders past and present.