Rebecca is a Social Worker who has worked at ADA Australia in various roles working in the areas of aged care, disability and mental health. She currently holds one of the Manager, Advocacy Services positions leading the advocacy and community development teamsacross the state.
Rights in practice: How advocates can help you turn a poster on the wall into lived experience
Precis
A panel comprising an older person, a provider and an advocate will outline their views on how to provide aged care services consistent with the Statement of Rights, better address and prevent issues arising and improve complaints management. You will take away tips for turning the Statement of Rights from a poster on the wall to the everyday lived experience of older people using aged care services.