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Conference program

The ITAC program is designed to inspire and offers in-depth exploration of sector innovation with practical sessions tackling the most pressing challenges and emerging opportunities

Through deep dives into industry trends to practical session on operational excellence this program has something for every innovator. Explore cutting-edge technology, stay updated on the latest government digital and data strategy, and uncover evidence based innovative approaches that are raising the bar in supporting quality of life for older people. With a rich and diverse agenda, you’ll gain actionable insights and strategies to help drive success in your organisation.


Anders Sorman-Nilsson
Global Futurist and Innovation Strategist


Dr Catherine Ball
Scientific Futurist, Tech Influencer, Author, Champion of Diversity, Robotics Expert, Associate Professor


Stephen Johnston
 Fellow, Healthy Longevity, SOMPO Digital Lab and Looking Forward Newsletter

Day One - Wednesday 12 March 2025
9.00amWelcome & opening of conference

Dr George Margelis, Chief Technology Advisor, Ageing Australia

9.10am

Welcome to country

Elder Tony Garvey, Wurundjeri Woi Wurrung

Innovative thinking: Redefining ageing well for the future

9.15am

The courage to innovate: navigating a converging future

Anders Sorman-Nilsson, Global Futurist and Innovation Strategist

10.05am

Strategic innovation think tank

Paul Hawkins, Chief Combobulator, Crazy Might Work

10.15am

Digital transformation in aged care government plan and activity

Fay Flevaras, Chief Digital Information Officer – Digital Services, Department of Health and Aged Care

10.45amPlatinum sponsor address

Michael Castro, Director, Cloud Aged Care

10.50amMorning Tea
Sector Data and Digital Transformation: Looking Ahead This session will provide insight into data and digital strategies that are driving change for the sector
11.20amPlatinum sponsor address

Ben Woolley, CEO, Redmap

11.25am

Integrating digital health, enhancing quality care

Karen Booth, Chief Clinical Advisor - Nursing, Australian Digital Health Agency

11.40amFHIRing up Aged Care – enabling connected care through Sparked

Kate Ebrill, Interoperability Lead AEHRC CSIRO , National Lead Sparked FHIR Accelerator, CHIA, FAIDH

11.55amOrganisational digital transformation – foundations for success

Regan Stathers, Chief Infrastructure Officer, Whiddon

12.10pmPanel: positioning for the future

Facilitator: Roald Versteeg, General Manager Policy & Advocacy, Ageing Australia

Fay Flevaras, Chief Digital Information Officer – Digital Services, Department of Health and Aged Care

Regan Stathers, Chief Infrastructure Officer, Whiddon

Kate Ebrill, Interoperability Lead AEHRC CSIRO , National Lead Sparked FHIR Accelerator, CHIA, FAIDH

Emma Cook, Assistant Secretary, Digital Reform Branch, Department of Health and Aged Care

12:55pmPlatinum sponsor address

Tate Johnson, Chief Technology Officer, The Lookout Way

1.00pmLunch Break
Digital Maturity in Aged Care: Paving the Way explores strategies and best practices for enhancing digital capabilities and fostering innovation across the sector
2.00pmSupporting the future digital workforce

Dr Louise Schaper, PhD FIAHSI FAIDH CHIA BScOT(Hons)
Director, Comperio Pty Ltd

2.15pmA provider perspective in building workforce capability

Dr Nic Woods, National Director, Digital Health & Technology, Calvary Health Care

2.30pmPanel on workforce digital capability and maturity

Facilitator: Belinda Allen, General Manager Services &  Sector  Capacity, Ageing Australia

Dr Louise Schaper, PhD FIAHSI FAIDH CHIA BScOT(Hons)
Director, Comperio Pty Ltd

Dr Nic Woods, National Director, Digital Health & Technology, Calvary Health Care

Kendall Kilbride, General Manager IT Transformation, mecwacare 

Jonathan Jackson, General Manager Transformation mecwacare 

3.15pmAfternoon Tea
4.00pmInnovative digital models of care

Dr Silvia Pfeiffer PhD GAICD, Chief Product Officer, CARED

4.30pm

Modernising home care operating models: How AI and assistive technology are driving efficiency, financial sustainability, and inclusive care

Johan Locke, AI and Assistive Technology Projects Manager, Australian Multicultural Community Services

6.30pmConference dinner and ITAC Awards
Day Two - Thursday 13 March 2025
9.00amWelcome to day two

Dr George Margelis, Chief Technology Advisor, Ageing Australia

9.05am

CEO address

Tom Symondson, CEO, Ageing Australia

9.35am

Emerge: shaping tomorrow’s technologies for a better world.

Dr Catherine Ball, Scientific Futurist, Tech Influencer, Author, Champion of Diversity, Robotics Expert, Associate Professor

10.30amMorning tea
Concurrent Sessions
Concurrent 1 – strategic innovation thought leaders share how strategic innovation can support the transformation of business models for success.

11.00am

Cultural convergence: strategic innovation to unite merged organisations

Carolyn Bell, Executive Director, Transition & Integration, Silverchain

11.30am

Seamless synergy: technology integration during growth and change

Alex Aidar, IT Deliver Manager, BaptistCare

12.00pm

Future-proofing your organisation: essential strategies for information governance and risk management in the digital age

Scott Lawton, CEO, IT Integrity

Concurrent session 2 - innovating for tomorrow: research and development in aged care Discover cutting-edge research and development initiatives that are driving advancements and improving quality of life in the aged care sector.
11.00am

An evidence based framework to implement technology in home care

Professor Tanya Davison, Director, Research Discovery, Silverchain

Associate Professor Frances Batchelor, Director, Clinical Gerontology, National Ageing Research Institute

11.30amLeveraging notes, observations, and assessments with AI for improved outcomes for older people

Professor Karin Verspoor, Dean of the school of computing technologies, RMIT University

12.00pmTransformative approaches to change management and telehealth Implementation for enhanced care of older adults: defining excellence

Mel White, Quality Director, Bupa Aged Care Australia

12:30pmLunch Break
Leveraging data for impact will explore how data-driven strategies can significantly enhance the effectiveness and quality of aged care services.
1.45pmData-driven enhancements in aged care: unlocking insights for better outcomes

Louise York, Group Head for Community Services, Australian Institute of Health and Welfare

2.00pmWhy a sustainable aged care system needs standards and standardised functional assessment

Annette Schmiede, CEO DHCRC

Tim Blake, Technical Advisor, DHCRC

2.15pm

Why data science projects fail - creating a path to success

Dr Evan Shellshear, CEO, Ubidy

2.30pmThe AI advantage - understanding the transformative potential of AI

George Gouzounis, AI Adoption in Aged Care, CulturalQ

2.45pmPanel session: Unlocking the power of data: Standardised data insights and AI to revolutionise aged care in Australia

Facilitator: Annette Schmiede, CEO DHCRC

Louise York, Group Head for Community Services Australian Institute of Health and Welfare

Dr Evan Shellshear, CEO, Ubidy

George Gouzounis, AI Adoption in Aged Care, CulturalQ

Tim Blake, Technical Advisor, DHCRC

3.30pmAfternoon Tea
4.00pmWhat does the future of ageing look like?

Stephen Johnston, Fellow, Healthy Longevity, SOMPO Digital Lab and Looking Forward Newsletter

4.45pmConference close

Dr George Margelis, Chief Technology Advisor, Ageing Australia