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Nicole Jarvis PSM

State Manager, Queensland and Northern Territory

Australian Government Department of Health, Disability and Ageing

Nicole is the State Manager for Queensland and the Northern Territory at the Department of Health, Disability and Ageing, bringing over 20 years of experience across the health and aged care sectors. Throughout her career, she has developed a deep understanding of system operations, stakeholder engagement, and the evolving needs of older Australians.

Nicole leads a team that serves as the department’s local presence, working closely with aged care providers, community organisations, and government partners. Together, they focus on education, connection, and practical problem-solving to support service quality and sector sustainability.

She is committed to building strong relationships and enabling collaborative approaches to complex challenges to improve outcomes for older people.

Breakout Session 2: Residential Care
Session One:  The Sector Speaks — Turning Reform Challenges into Change, It’s about time to discuss the elephant in the roomNavigating the Next Phase of Aged Care Reform

Breakout Session 2: Residential Care & Plenary Session 6
Tuesday 30 June – Wednesday 1 July 2026
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