Greg Williams is Co-CEO of Alino Living, an independent, community owned, not-for-profit aged care organisation operating four residential aged care communities on the NSW Central Coast. He was previously CEO of Central Coast Community Care Association before becoming Co-CEO of Alino Living following the coming together of three established community-based aged care organisations in 2022.
Greg has extensive experience in aged care leadership and has guided organisations through significant sector change, including increasing regulatory, financial, workforce and operational complexity. As Co-CEO of Alino Living, he is responsible for leading an organisation providing residential aged care and retirement living services across multiple communities on the Central Coast.
Greg was a founding director of PACE Care and served as a director for 8 years. He has also served as its Company Secretary since 2014. His involvement with PACE Care has been underpinned by a belief in collaboration as a means of enabling smaller aged care providers to achieve greater scale and sustainability while retaining their independence.
Greg is a strong advocate for sustainable, community-based aged care and the continued evolution of services to meet the changing needs and expectations of older Australians.
Greg holds a Bachelor of Arts (Psychology), a Graduate Diploma in Public Sector Management (Health) and is a graduate of the Australian Institute of Company Directors.
Independence Through Collaboration: An Alternative to Consolidation
What if the answer to the sustainability of smaller aged care providers isn’t consolidation?
Around 550 of Australia’s approximately 680 residential aged care providers (80%) operate just one to three sites. These organisations are an important part of the diversity, choice and local identity of Australian aged care. Yet they face the same increasing regulatory, financial, workforce and technology demands as much larger organisations, while spreading the cost of specialist capability across a much smaller revenue base.
More than a decade ago, four Central Coast aged care providers tested a different approach.
Rather than merge or build the same capability four times, they combined their back-office finance functions. They remained independent but created shared scale. What began as a team of eight has evolved into a shared finance model supporting more than 20 aged care providers today.
It is a model many organisations consider but few have implemented at scale. Ten years of operating it provides an opportunity to move beyond the theory and ask: does shared scale actually work, what does it take to make it work, and could others do it faster and better?
Amber Witherdin, CEO of PACE, and Greg Williams, Co-CEO of founding provider Alino Living, will bring both sides of that experience to the discussion. Together they will explore:
PACE Care is one example of what is possible. The bigger question is what the sector can learn from it. Groups of independent providers may choose to collaborate and build shared capability in different ways, without each having to spend a decade learning the same lessons.
Scale and independence do not have to be opposites. The future of independent aged care may not be independence in isolation, but independence through collaboration.